Privacy Policy
Privacy Policy
At All About Linen, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and store your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What We Collect
We may collect the following information from you:
- Name
- Contact details (email, phone number, address)
- Payment details (processed securely via our payment gateway)
- Order history
- IP address and browsing behaviour on our site
2. How We Collect Your Information
Your information is collected when you:
- Make a purchase
- Sign up for our newsletter or create an account
- Contact us via email or social media
- Browse our website using cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order or enquiries
- Improve our website and customer experience
- Send you promotional emails (only if you've opted in)
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with third parties only when necessary, such as:
- Payment processors
- Delivery services
- Website analytics providers (e.g. Google Analytics)
All third parties must comply with privacy standards equivalent to ours.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your data is stored securely and only accessible to authorised personnel.
6. Access and Correction
You have the right to access your personal information and request corrections if it's inaccurate. To do so, please contact us at [your email/contact details].
7. Cookies
We use cookies to enhance your browsing experience and analyse website traffic. You can disable cookies in your browser settings if you prefer.
8. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with the updated date.
9. Contact Us
For any questions or concerns about your privacy, please contact us at:
Email: info@allaboutlinen.com.au
Phone: 1300 622 311
Address: 2/169 Settlement Road, Thomastown Vic 3074